TITLE: Database Coordinator
LOCATION: New York
Coordinates the Luminate CRM (Salesforce) and Raiser’s Edge (RE) fundraising databases for the entire Development department and serves as a fundraising liaison with both the information technology and accounting departments.
DUTIES and RESPONSIBILITIES:
Coordinate and maintain amfAR’s constituent donor databases, which include Luminate CRM (Salesforce) , and Raiser’s Edge (RE) to ensure accuracy and integrity.
Prepare daily queries, exports, mailing lists, and reports with criteria developed by the development management team and the database Manager. Serves the reporting needs of the Development department (Philanthropy and Special Events), and the Finance department, by creating and modifying reports. Generates and cleans mailings lists for all amfAR special events.
Processes all returned mail for the department.
Works with the Finance department to determine the gift coding for Philanthropy and Special Events to resolve any issues in the data entry process. Prepares excel progress and financial reports for the development management team.
Assist in processing fundraising acknowledgements and thank you letters.
Trains staff within the development department on best practices and the existing database systems.
Handles incoming calls from constituents for donations and information changes.
Manages relationship with Payment Solutions for monthly processing of sustaining donors.
Performs other department duties as assigned.
Bachelor’s degree and two years related work experience required. Must possess working knowledge of fundraising principles and practices, excellent verbal and written communication, organizational, and interpersonal skills. Excellent computer skills with knowledge of business applications, accounting principles, donor database systems, especially Salesforce, and Raisers Edge a plus. Keen attention to detail and the ability to manage multiple tasks. Discretion and tact in handling confidential donor information.
Interested applicants should forward their resume, cover letter and salary requirement to: email@example.com
We are an Equal Opportunity Employer